Terms and Conditions

The content of this website is the property of The Gift Loft.  Any use of or reproduction of this website is prohibited without the prior written permission of The Gift Loft.

The Gift Loft is under no obligation to accept an order.  Once the order is accepted, delivery will be made to the intended recipient.  Payment is required before an order will be delivered.

We will make every effort to have stock available to meet our orders.  If an individual product is not available, then we will inform you. Where it is a hamper item, we will replace it with something similar, of equal or greater value. The Gift Loft may change the range of products available at any time.

The Gift Loft aims to have all its product and pricing information provided on its website accurate at all times. The Gift Loft will not be responsible or liable for any inaccurate, incomplete or outdated information on its website.

All prices are in New Zealand dollars.  Unless otherwise stated, all prices include GST.  The Gift Loft may change its prices on the website at any time and without notice to customers.

Once an order has been delivered to the intended recipient in accordance with the customer's delivery instructions, the customer and/or intended recipient assumes full responsibility for the products. The Gift Loft is not liable where the delivery address, given to us by the customer at check out and on the order, is incorrect. The Gift Loft uses signature and non signature delivery labels, at its discretion. Once the gift has been delivered to the intended recipient's delivery address, The Gift Loft is no longer liable for the gift (subject to any defects or faults in the product where we will comply with our duties under the Consumer Guarantees Act 1993) and The Gift Loft's responsibility to deliver the gift is complete.

The Gift Loft will not be liable to the customer or the recipient of the goods for any incidental, direct or indirect, financial or consequential damages arising out of or in connection with the purchase, use or performance of products purchased from this website. The maximum liability will not exceed the cost of the original product.

Any claims or disputes arising that are not resolved amicably between the parties will be subject to arbitration according to the Arbitration Act 1996.

These terms and conditions (and any changes made to them from time to time) will be governed by the courts and laws of New Zealand.

A full set of our terms and conditions is available at Check Out, prior to purchase. By making a purchase, you accept these terms and conditions.